Kendal Names Angela Rafine as Director of Human Resources Operations
Angela Rafine has been promoted to Director of Human Resources Operations at The Kendal Corporation, a significant move reflecting the organization’s dedication to robust HR management systems. The promotion, effective as of May 2026, places Rafine at the helm of HR initiatives across Kendal’s national network, demonstrating the company’s commitment to enhancing HR processes and employee support.
A Proven Leader in HR Management
With nearly nine years of dedicated service to Kendal, Angela Rafine brings a wealth of experience to her new role in HR management systems. Her journey began at Barclay Friends, a Kendal affiliate, where she built a strong foundation in human resources. Later, she joined The Kendal Corporation team, further expanding her expertise. Throughout her tenure, Rafine has accumulated more than a decade of experience in leading HR functions, making her an ideal fit for this expanded leadership position.
Deb McCardell, Senior Director of Human Resources for The Kendal Corporation, praised Rafine’s deep system knowledge and historical perspective. “Throughout her tenure, at both a Kendal Affiliate and for The Kendal Corporation, Angela has developed deep system knowledge and brings a wealth of experience and historical perspective that will be invaluable in this expanded role,” McCardell stated. She added that Rafine’s promotion adds crucial capacity to support both current responsibilities and future HR initiatives as Kendal continues to evolve.
Key Responsibilities in the New Role
As Director of Human Resources Operations, Rafine will oversee a broad range of critical HR functions. Her responsibilities will include administration of the HR management systems (HRIS), payroll support, process management, and ensuring compliance with relevant regulations. By managing these essential areas, Rafine will help streamline HR operations and support the organization’s growth and adaptation in a dynamic industry.
Rafine expressed her commitment to fostering a supportive culture for Kendal’s employee teams. “I am honored to step into this role, supporting the dedicated employee teams across the nationwide system that serves Kendal residents and Kendal at Home members. I am committed to helping support a culture where teams feel valued and supported,” she said. Her leadership is expected to strengthen communication, collaboration, and innovation within the HR management systems at Kendal.
A Culture Built on Strong Values
Kendal is an aging services organization rooted in Quaker principles. The organization offers a range of communities, programs, and at-home services for older adults. By promoting Rafine to Director of Human Resources Operations, Kendal demonstrates its ongoing investment in effective HR management systems that align with its mission and values.
Rafine is also an alumna of the Kendal Leadership Fellows program. This background further equips her with the leadership skills and institutional knowledge needed to excel in her new role. Her understanding of Kendal’s unique culture and operational needs positions her to drive positive change and support the organization’s long-term objectives.
Looking Ahead: Enhancing HR Management Systems
With Angela Rafine at the forefront, The Kendal Corporation is poised to enhance its HR management systems across all affiliates and service lines. Her focus will be on optimizing daily HR operations, integrating technology solutions, and supporting the dedicated teams that serve Kendal residents and members. By prioritizing employee engagement and compliance, Rafine aims to create a workplace where staff feel empowered, valued, and prepared to meet the evolving needs of the senior living industry.
This appointment underlines Kendal’s belief in promoting from within and leveraging long-term talent to drive organizational excellence. As the landscape of aging services continues to shift, strong HR leadership and management systems will be essential in maintaining high standards of care and employee satisfaction.
Conclusion
Angela Rafine’s promotion to Director of Human Resources Operations marks a strategic step for The Kendal Corporation. By harnessing the power of advanced HR management systems and drawing on Rafine’s extensive experience, Kendal is well-positioned to support its workforce and deliver exceptional service to its communities. This leadership transition signals a bright future for HR operations within the organization.
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