Karan Bhatia has been appointed as the new Director-HR Business Partner at PayU, marking a significant milestone in his professional journey. This appointment comes after his impressive tenure at Publicis Groupe, where he last served as Vice President-HR Business Partner, focusing on people partnership and employee experience.
Bhatia’s educational background laid a strong foundation for his career in human resources. He earned a bachelor’s degree in hotel management from the Institute of Hotel Management (IHM) and went on to complete an MBA from Guru Gobind Singh Indraprastha University. His academic achievements have been instrumental in shaping his approach to HR management.
Bhatia’s career began with a modest role as a Management Trainee-HR at Shangri-La Hotels and Resorts. This initial experience in the hospitality industry provided him with valuable insights into the dynamics of human resources. His career trajectory took a significant leap when he joined MakeMyTrip.com as a Senior Executive-Human Resources in October 2011. Within two and a half years, he was promoted to Assistant Manager-Human Resources, specializing as an Employee Life Cycle Specialist.
In September 2015, Bhatia transitioned to Innoplex, taking on the role of Senior Manager-Human Resources and Talent. During his time there, he led a team of five professionals responsible for talent acquisition, HR operations, business partnering, strategic HR, performance and compensation, employee engagement, and end-to-end employee life cycle activities. His leadership and strategic approach contributed to the company’s growth and success.
From 2016 to 2017, Bhatia served as Manager-HR Operations and Special Projects at Rivigo. In this role, he acted as a culture catalyst, implementing innovative methods and technologies to gauge employee engagement and feedback. These efforts led to a notable improvement in the company’s Net Promoter Score (NPS) by over 10 percent.
April 2019 marked another significant step in Bhatia’s career as he joined Ola as Senior Manager-HRBP (People Partner, Talent Management). During his nearly two-year tenure, he played a key role in restructuring the organization for Ola Fleet, transitioning all teams to a new structure and achieving a 10 percent cost efficiency.
Bhatia’s journey continued at Publicis Groupe, where he initially joined as Associate Vice President-HRBP and was later promoted to Vice President-HRBP (People Partner, Employee Experience). His experience and expertise in managing HR operations and fostering employee engagement were instrumental in his success at Publicis Groupe.
Now, as he embarks on his new role at PayU, Bhatia expresses excitement about the opportunity to contribute to an organization that is redefining the future of payments with its global reach and local expertise. His wealth of experience and strategic mindset make him a valuable asset to PayU as they continue to innovate in the payments industry.
Note: This article is inspired by content from https://www.hrkatha.com/people/movement/karan-bhatia-appointed-director-hrbp-payu/. It has been rephrased for originality. Images are credited to the original source.





