Trip.com Group Earns Prestigious HR Asia Recognition
Trip.com Group Malaysia has once again secured its position among Asia’s top employers by being named one of HR Asia’s Best Companies to Work For in Asia 2025. This marks the second consecutive year the global travel platform has received this esteemed recognition, underscoring its continued investment in employee wellbeing, inclusion, and innovation.
Alongside the primary accolade, Trip.com Group Malaysia also clinched three notable special category awards: Most Caring Company, Diversity, Equity & Inclusion (DEI), and Tech Empowerment. These honors reflect the company’s commitment to cultivating a workplace culture that supports growth, values diversity, and leverages technology to enhance employee engagement.
Recognized as a Caring and Inclusive Employer
The Most Caring Company award highlights Trip.com Group Malaysia’s exceptional focus on its people. Employees reported feeling highly secure and supported within the organization, with trust levels significantly exceeding market benchmarks. The company’s comprehensive wellness strategy includes hybrid work flexibility, medical coverage for employees and their families, childcare leave, childbirth allowances, and reproductive assistance.
In addition, employees benefit from regular communication with senior leaders, cross-department collaboration, and a robust upskilling framework that encourages continual learning and career development.
The Diversity, Equity & Inclusion award celebrates Trip.com Group’s proactive efforts to foster an inclusive environment. With strong female and multicultural leadership representation, the company has created a space where employees feel heard, respected, and empowered to pursue advancement. Open dialogue, merit-based recognition, and a collaborative spirit underpin the company’s inclusive ethos.
Tech Empowerment Drives Workplace Innovation
As a technology-forward organization, Trip.com Group Malaysia has been acknowledged for its cutting-edge use of digital tools to enhance the employee experience. The Tech Empowerment award reflects the company’s strategic implementation of AI-powered solutions that reduce administrative burdens and streamline internal processes, boosting overall productivity.
In-house platforms provide employees with structured career roadmaps, talent recognition systems, and easy access to HR and IT support. These innovations ensure that staff have the resources they need to grow professionally while staying connected and supported in a dynamic work environment.
Leadership Perspective on Continued Success
Stephane Thong, General Manager at Trip.com Group Malaysia, expressed pride in the company’s achievements: “We’re honored to be recognized once again as one of Malaysia’s best companies to work for, along with receiving multiple category awards for the second year in a row,” said Thong. “As our presence in Malaysia continues to expand, we remain focused on creating an empowering, diverse, and supportive workplace where our employees can flourish.”
Thong emphasized that the awards validate the company’s ongoing dedication to a people-first approach. Trip.com Group Malaysia aims to provide an environment where employees can thrive both personally and professionally, supported by global best practices and innovative technologies.
Commitment to Growth and Sustainability
As part of the Trip.com Group—a global leader in travel services encompassing Trip.com, Ctrip, Skyscanner, and Qunar—the Malaysian office benefits from international expertise combined with deep local insights. This synergy allows for rapid expansion in the region and opens up unique growth opportunities for employees.
With over 430 employees across three offices in Malaysia, Trip.com Group is committed to enhancing its talent strategy. Future efforts will focus on strengthening technological infrastructure, expanding career development opportunities, and deepening investments in holistic employee wellbeing.
About Trip.com Group
Founded in 1999 and publicly listed on NASDAQ in 2003 and the Hong Kong Stock Exchange in 2021, Trip.com Group is one of the world’s leading travel service providers. The company helps travelers make informed and cost-effective travel decisions through a suite of platforms that include mobile apps, websites, and 24/7 customer service centers.
With a mission “to pursue the perfect trip for a better world,” Trip.com Group continues to redefine the travel experience through innovation and customer-centric strategies. To learn more, visit group.trip.com.
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