Tropical Financial Credit Union Welcomes New HR Director
Tropical Financial Credit Union (TFCU) has announced the appointment of Lourdes Rey-Wilson as its new Human Resources Director, strengthening the organization’s dedication to cultivating a people-first culture and operational excellence. With decades of experience in the financial services industry, Rey-Wilson is set to lead the credit union’s human resources initiatives and drive its commitment to employee engagement and organizational growth.
Lourdes Rey-Wilson: A Veteran HR Leader
Lourdes Rey-Wilson is renowned for her expertise in human resources leadership within the financial sector. Her impressive career includes extensive experience in talent strategy, organizational leadership, and HR operations. At TFCU, Rey-Wilson will oversee all facets of human resources, including workforce planning, recruitment, employee engagement, performance management, training and development, compensation and benefits, and regulatory compliance.
Working closely with executive leadership, Rey-Wilson’s role will focus on aligning HR strategies with the credit union’s broader organizational objectives. Her efforts will be directed toward fostering a positive, inclusive workplace culture where employees are valued and empowered to grow.
Comments from Leadership
Rick Shaw, President and CEO of Tropical Financial Credit Union, expressed his enthusiasm about Rey-Wilson’s appointment: “Lourdes brings a rare combination of strategic insight, hands-on leadership, and deep financial services expertise. Her proven ability to develop talent, guide organizations through change, and support executive leadership makes her an outstanding addition to our team.”
Extensive Career in Financial Services
Before joining TFCU, Rey-Wilson was the Director of Human Resources and Senior Vice President at United Community Bank, where she played a key role in supporting corporate HR initiatives and collaborating with business leaders across Florida. Her leadership was instrumental during periods of organizational change, such as mergers and acquisitions.
Previously, Rey-Wilson served as Director of Human Resources and Executive Vice President at First National Bank of South Miami. During her tenure, she led HR efforts through the bank’s acquisition by United Community Bank, managing due diligence and post-merger integration. Her earlier career also includes nearly two decades as Director of Human Resources and Executive Vice President at TotalBank, where she contributed significantly to the bank’s growth before its acquisition by City National Bank.
Dedication to People and Community
Rey-Wilson’s career, though largely rooted in banking, has always been inspired by the credit union model’s emphasis on people, community, and purpose. Reflecting on her new role, she stated, “While most of my career has been spent in banking, I’ve always admired the credit union model and its strong focus on people, community, and purpose. Joining Tropical Financial Credit Union allows me to apply my financial services experience in an environment that truly puts members and employees first. I’m excited to support the team and help build a culture where people feel valued, engaged, and empowered to grow.”
Educational Background and Recognition
Lourdes Rey-Wilson holds a Bachelor of Science degree from Florida International University and an HR Administration Certification from the same institution. She also earned a Certificate in Banking from the Florida School of Banking at the University of Florida. Rey-Wilson is bilingual in English and Spanish and has received numerous accolades for her excellence and leadership in human resources throughout South Florida.
About Tropical Financial Credit Union
Tropical Financial Credit Union, headquartered in Miramar, Florida, is a not-for-profit financial institution with a long-standing reputation for serving the communities of Southeast and Southwest Florida. Deposits at TFCU are federally insured, providing members with peace of mind.
Eligibility for membership extends to anyone who lives or works in Miami-Dade, Broward, Palm Beach, Martin, St. Lucie, Lee, Collier, Hendry, Sarasota, Manatee, Charlotte, and Monroe Counties. Founded in 1935 by employees of the former Southern Bell with only a few hundred dollars, TFCU has grown into a trusted financial partner for thousands of members in the region.
To learn more about Tropical Financial Credit Union, visit www.tropicalfcu.com or follow @tropicalfcu on Facebook, LinkedIn, Instagram, TikTok, and YouTube.
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